Talk to the team.
Six inboxes, one team, a real human at the other end. Replies come from a Greety address in your timezone whenever possible.
Report illegal content, off-platform pressure, abuse, or suspected underage users. Triaged within 24 hours; serious cases within 1 hour.
safety@greety.onlineAnything else — feedback, lost passwords, broken links, polite hellos. We aim to reply within 1 business day.
hello@greety.onlineJournalists, podcasters, and bookers. We have a press kit, founder bios, and stat sheets ready to send.
press@greety.onlineTravel agencies, embassies, eSim and insurance providers, and local creator collectives.
partners@greety.onlinePre-application questions about verification, tier choice, or bringing a creator collective onto the platform.
hosts@greety.onlineData subject access requests, GDPR/PDPA inquiries, takedown notices, court orders.
privacy@greety.onlineDistributed, with anchors.
Greety runs as a distributed team across Southeast Asia, with four anchor offices for trust ops, engineering, and HQ. We do not maintain walk-in offices — please email first to schedule.
For everything user-facing, use the in-app Report button first.
It tags the offending profile, listing, or message automatically so our triage team has full context. Email is for things outside a specific user’s account — partnerships, press, lost access, legal.